PLEASE READ THIS CAREFULLY:
If you have any problem with your order contact us at firstname.lastname@example.org. We know first hand how frustrating it is when something goes wrong with an order, that’s why we will do our best to solve any possible issue that may arise.
Once order payment is received we will make our best to process and dispatch it within the following 24-48 hours. Please be aware that we operate during normal business hours.
The prices on the product pages include 21% Spanish VAT and other price components.
Be advised that if you place an order that contains any pre-order item (an item that is not yet available but that will be in the future) we will ship the full order once all pre-order items are available. Be advised also that due to manufacturing delays at the pressing plants, the availability date appearing on our website is not to be considered final and could be changed at any time.
If you do not wish to wait for all items to be available, we suggest to place 2 different orders, one with only available items that will be shipped right away, and one with pre-order items.
You can pick-up your order from the next day in our shop located in Carrer Del Comerç 18, Barcelona
Pick-up is available Monday to Friday from 16:00 till 20:00.
In case you have any special requirement please send an email to: email@example.com
We ship using the following shipping services:
Correos España (spanish national service)
Available worldwide. This is not an expedited service: delivery times depend on your distance from Spain, the efficiency of your local postal service and, sometimes, the time of year (e.g. Christmas) when the post is generally slower. Although this is a tracked service, don’t consider it the fastest or most reliable, but rather the cheapest option. Efficency it’s really left on the hand of the local post service, so please keep this into consideration when placing an order.
- STANDARD – This is an economic surface service available only throughout Europe. Delivery by end of business day.
- EXPRESS SAVER – This is an air service available Worldwide. Delivery by end of business day
With UPS Standard and UPS Express drivers will only make 1 delivery attempt. No panic! If you’re using this shipping method, we suggest to register at the UPS MyChoice website to be able to fully manage your records delivery, reschedule it to your convenience, get notified of any changes.
Shipping charges will be calculated at checkout based on your order items and specific destination. The shipping costs will be clearly communicated to you in the shopping cart system and in the order checkout page.
The below delivery times are approximate, not guaranteed and may vary depending on your location and shipping method selected.